Lab Services
Lab Services contains health and savings benefits that can save you money and support your everyday health and lab testing needs. We have partnered with DirectLabs® to offer you these great savings. DirectLabs® is the leader in direct access laboratory testing. We offer a wide variety of important health and wellness blood chemistry tests.
Our team is dedicated to helping you save money and time by assisting you with the most common health and wellness needs. Serious medical conditions such as Diabetes, Cancer, Thyroid disease, and others can go undetected for up to two years—without noticeable symptoms. The earlier a problem is detected, the easier and more likely it is to be treatable. By utilizing the Lab Services, you now have direct access to major clinical labs across the USA* for those important blood tests – at discounted prices.
All tests (blood, fecal, urine, saliva, hair) are performed through the same CLIA-certified accredited Labs used by your physician.
Take charge of your health and fitness today!
How to access this benefit
How Do I use this service?
Ordering online:
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Create Account: Go to www.directlabs.com/AOCH and click My Account. Click Create MyDLS Account. Complete the information and submit your registration.
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Your MyDLS account will allow you to place orders, sign HIPAA forms, print requisitions, and view and print results, all online. Keep your username and password that you created in a safe place.
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Print your Documents: After ordering your tests, DirectLabs® will generate a requisition* and upload it to your online account. An email will be sent notifying you that it is available for you to print. If an "at home" kit is ordered, it will be mailed to the address provided in the order.
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Go to Lab Location: Using the Lab Locator**, find a patient service center location convenient to your home or work.
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1 Pricing is subject to changing at any time, example only.
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2 Comprehensive Wellness Profile (CWP) with 50+ results include: CBC, TSH, lipids, liver, glucose, kidney, iron, fluids, electrolytes and minerals
Ordering by Phone:
- Call 1-800-908-0000 and provide code R-AOCH.
- Your MyDLS account will be created for you automatically and you will receive an email with your username and password to access your account.
- You will provide your personal information for your order along with your credit card information for payment.
- Print your Documents: After ordering your tests, DirectLabs® will generate a requisition* and upload it to your online account. An email will be sent notifying you that it is available for you to print. If an "at home" kit is ordered, it will be mailed to the address provided in the order.
- Go to Lab Location: Using the Lab Locator**, find a patient service center location convenient to your home or work.
Lab Results:
Results are available online withing 24-48 hours for most tests. You will receive an email letting you know when they are available. If you would like your results sent to your Health Care Provider, you must log into your account and submit the HIPAA form.
Please Note: Lab Service Specialist DO NOT provide insurance services, recommend treatment or replace insurance policies.
*You must have the requisition from DirectLabs® prior to going to the lab
**Only use locations that are listed on the website. Using a non-participating location may result in member being turned away or billed
All Services not available in NJ, NY, and RI
Quest Services not available in AZ
Sample Lab Test Savings
| Lab Test Name |
DirectLabs® Price |
| Comprehensive Wellness Profile2 |
$97 |
| Vitamin D 25, Hydroxy |
$59 |
| PSA |
$44 |
| Thyroid Panel w/TSH |
$49 |
NDN Savings is offered through National Discount Networks Inc. (NDNI)
*Disclosure: This program is NOT INSURANCE.
This plan is a discount plan NOT a health insurance policy. This plan provides discounts at certain health care providers for medical services. This plan does not make payments directly to the providers of medical services. The plan member is obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount medical plan organization. The DMPO does make available an up-to-date list of all program providers which includes their name, city & state, and medical specialty prior to purchase, upon request. That the range of discounts for medical services provided under the plan will vary depending on the type of provider and the medical services received. The corporate name and the location of the licensed discount medical plan organization is: Access One Consumer Health, Inc. 84 Villa Road, Greenville, SC 29615; 1-800-896-1962; www.accessonedmpo.com
Customer Service: 1-877-271-6559
This program is not available in Alaska, Montana, Rhode Island, Utah, Vermont and Washington.
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