Telehealth Program

Access to Care When You Need It Most

The Telehealth program does not replace your primary care physician. Our goal is to provide you with convenient, affordable healthcare, when you need it most, including:

  • Telemedicine
  • Healthcare Advocacy
  • Behavior Health

How to access this benefit

Behavioral Health

The Behavioral Health program includes unlimited, convenient, confidential 30-minute behavioral health counseling at no cost for members! All counseling is conducted from the privacy of your home, dorm room, or other location with the same highly trained, caring counselor each time. Most people experience significant mental health challenges or personal or family issues at some point in their lives.

Overview

Counseling provides confidential, unlimited telephonic consultation, counseling and referral services for members including:

  • 24/7 availability to Master's Level Counselors
  • No co-pay or fee to the member
  • Immediate crisis support
  • Comprehensive problem assessment and resolution
  • Supportive counseling and subsequent sessions
  • Education
  • 100 percent follow up with original counselor
  • Custom referral (if needed) to medical, behavioral health plans or local community resources

Behavioral Health Services can help with:

Stress and Anxiety, Depression, Relationship Issues, Loss of a Loved One, Workplace Issues, Parenting Issues, Financial Stress


Facts and Figures:

  • In any given year, 25 percent of the population experiences some type of diagnosable mental health condition (National Institute of Mental Health).
  • 38 percent of high school seniors have used an illicit drug in the past year (NIDA).
  • Suicide is the 4th leading cause of death among 18-65 year olds (NIMH).
  • 75 percent of the general population experiences at least “some stress” every two weeks (National Health Interview Survey).
  • Stress in society is so prevalent that the U.S. Public Health Service has made reducing stress one of its major health promotion goals.
  • Over 60 percent of visits to primary care physicians are for stress related symptoms.

Common Conditions:

  • Cold & Flu Symptoms
  • Sinus Problems
  • Ear infection
  • Allergies
  • Urinary Tract Infection
  • Nausea
  • Pink eye
  • Stomach viruses
  • Infections
  • Rashes
  • Sore Throat
  • Acne

NDN Savings is offered through National Discount Networks Inc. (NDNI)

*Disclosure: This program is NOT INSURANCE.

This plan is a discount plan NOT a health insurance policy. This plan provides discounts at certain health care providers for medical services. This plan does not make payments directly to the providers of medical services. The plan member is obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount medical plan organization. The DMPO does make available an up-to-date list of all program providers which includes their name, city & state, and medical specialty prior to purchase, upon request. That the range of discounts for medical services provided under the plan will vary depending on the type of provider and the medical services received. The corporate name and the location of the licensed discount medical plan organization is: Access One Consumer Health, Inc. 84 Villa Road, Greenville, SC 29615; 1-800-896-1962; www.accessonedmpo.com

Customer Service: 1-877-271-6559

This program is not available in Alaska, Montana, Rhode Island, Utah, Vermont and Washington.

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EXTRA HEALTH™ IS NOT A HEALTH INSURANCE. It is a program that offers different services through its different providers, among them Telemedicine and Video conferencing, as well as having access to a discount medical plan and other services. It is NOT a substitute for COBRA or any other health insurance program. Extra Health™ through its different providers is designed to handle NON-emergency medical problems. You should NOT use the services offered by Extra Health™ providers if you have a medical emergency. In the event of a life-threatening medical emergency, you should dial 911 immediately. Extra Health™ is NOT insurance and does not provide funds to pay bills. It also offers a service where the provider does their best to help you reduce your share of medical expenses. Results can NOT be guaranteed.